Indian Academy of Aeronautical Technology

Training Courses // Air Hostess Training // Included

TRAINING INCLUDED:

History of Aviation
Aviation Abbreviations
Airport & Airlines terms & Codes
Emergency
       First Aid
       Equipments
       Procedures
Resume Writing
Preparing for an Interview
What makes a successful candidate
Group discussions
Basic responsibilities of an Airhostess / Steward
Passenger care
Understanding our emotions
Active Listening
Body Language
Managing difficult customers
Managing stress
Self confidence
Types of behavior
Using positive words
The art to good conversation
Making your voice interesting
Telephone etiquettes
Creating rapport on the telephone
How to handle complaints
The art of staying silent
Coping with nervousness and stress
While giving interview
Grooming
       Stages of make up
       Personal hygiene
       Appearance and postures

IAAT is running regular classes of different professional examinations conducted by different government of India recognized bodies such as AICTE, Ministry of HRD, Ministry of Science & Technology, Govt. India, Union Public Service Commission and IIT's.